Privacy Policy

Last updated: July 2026

1. Introduction

Nourbin Services Pty Ltd (ABN 98 699 095 924) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nourbinservicespty.online or engage our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

Identity information: your name, email address, phone number, and company name.
Enquiry information: details you provide when contacting us via email or our website contact form.
Usage data: browsing information collected automatically through cookies and similar technologies, including IP address, browser type, pages visited, and time spent on our website.
Service-related information: information you provide in connection with our operational support services, including documentation and records relevant to your engagement.

3. How We Collect Your Information

We collect personal information in the following ways:

When you voluntarily submit it through our website contact form or email correspondence.
Automatically through cookies and analytics tools when you browse our website.
During the course of our business relationship, including service delivery and communications.

4. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide information about our services.
To deliver and manage the services you engage us for.
To communicate with you regarding service updates, scheduling, and administrative matters.
To improve our website and service offerings.
To comply with our legal and regulatory obligations under Australian law.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:

To our contractors and service providers who assist us in delivering our services, under strict confidentiality agreements.
Where required by law, regulation, or legal process.
To protect the rights, property, or safety of Nourbin Services Pty Ltd, our clients, or others.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse web traffic and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage, access controls, and encrypted communications where appropriate.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Australian law. When no longer needed, we take reasonable steps to destroy or de-identify the information.

9. Access and Correction

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate or outdated information.
Withdraw your consent to our use of your information (subject to legal or contractual restrictions).

To exercise these rights, please contact us using the details below.

10. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:

Email: [email protected]
Website: nourbinservicespty.online
ABN: 98 699 095 924

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.